On Knowledge Exchange

The fallibility in most of the “people process” models for Knowledge Sharing and Exchange is that they seek to address the superficial acitivities by initiatives like training and communication.

The problem lies more at a fundamental mental model level.

The mental model driving most KM initiatives in organization is “extractive” is nature (that is, KM is seen as an initiative from which the organization gains without investing too much in people) over other initiatives like Organizational and Individual Learning which have a more developmental orientation.